Cookie Policy
1. Policy Overview
This Cookie Policy explains how cookies are used on our website in a clear and transparent manner. The store provides this policy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs) to inform users about data collection practices, usage purposes, and available options for managing cookie preferences.
2. What Cookies Are
Cookies are small text files stored on a user’s device when visiting a website. They help support website functionality, improve navigation, and remember user preferences.
Some cookies are essential for the proper operation of the website, while others support performance analysis, usage statistics, or display optimisation.
3. Types of Cookies Used
The website may use the following categories of cookies:
Essential cookies: Necessary for core website functionality, including security measures and order-related features
Functional cookies: Used to remember user preferences and improve browsing efficiency
Analytics cookies: Collect anonymised information to analyse website usage and enhance performance
Personalisation cookies: Used by us, and where applicable by trusted service providers, to assess interaction patterns and improve content relevance
Third-party cookies are used only where permitted under applicable Australian regulations and only when user consent has been provided.
4. Purpose of Cookie Use
Cookies are used to:
Support the technical operation of website pages
Analyse browsing behaviour and evaluate website performance
Remember navigation and preference settings
Maintain a consistent and optimised website experience
All cookie usage is intended solely to enhance usability and overall website performance.
5. Managing Cookie Preferences
When users first visit the website, they are presented with a cookie notice that allows them to:
Accept all cookies
Decline non-essential cookies
Manage preferences by cookie category
Cookie preferences can be updated or withdrawn at any time through browser settings. Please note that disabling essential cookies may affect certain website functions.
6. Cookie Duration and Third-Party Use
The duration of cookies depends on their type:
Session cookies: Automatically deleted when the browser session ends
Persistent cookies: Remain stored until their expiry date or manual deletion
Some cookies may be placed by third parties that comply with Australian privacy requirements and apply appropriate safeguards for data protection.
7. Relationship with Privacy Practices
Any information collected through cookies is processed in accordance with principles of lawfulness, transparency, and security, consistent with applicable privacy obligations.
8. Customer Support
For any enquiries regarding cookie usage or data protection practices, users may contact the store using the details below.
The contact format remains consistent across all policies.
Email: billing@havengetshop.com
Phone: +65 (873) 09861
Address: APT BLK 999A BUANGKOK CRESCENT #13-783, SINGAPORE 531999, SINGAPORE
Business Hours: Monday to Friday, 9:00 AM – 3:00 PM
Service Region: Australia